5/6/2008 7:50:20 PM - 10Bet (SBR rating B-) cancels two soccer wagers citing "typing mistake"The player has followed the line closely and believes the book cancels wagers when the line has moved in the player's favor. Competing bookmakers have stated that the price was in range of the betting market and that their line was similar at the time of the wager. 10Bet has not responded to the player's request to discuss the matter. Nordicbet: Hi,I can confirm that **** is correct. It is also correct that Nordicbet had several odds changes on those matches, active risk management, but no misprint!Best Regards,Nordic Gaming Group Ltd.Player to 10Bet: This was no typing mistake, your cancellation is a blantant violation of your own rules. The Vadmyra match: Your odds opened at 2.89 and was later slashed to 2.57, which I played. You currently offer 2.13. Nordicbet opened at 3.10, then slashed to 2.85, 2.65 and now offer 2.15. Bwin opened at 2.85 then slashed to 2.55 and now offer 2.10. There has been market changes on the match - but misprint? No way. The Lyngbø match: Your odds opened at 3.88 and was later slashed to 3.02 which I played. You currently offer 2.34. Nordicbet opened at 4.40 then slashed to 3.80, 3.45, 3.15 and now offer 2.35 Bwin opened at 3.80 then slashed to 3,00 and currently offer 2.30. Again - obvious that it's just ***** that this was a typing mistake. Please respond to this message and re-activate my bets before the matches start. SBR has asked 10Bet's General Manager to review the player's complaint and provide evidence that there was indeed an obvious error. A different 10bet user submitted a similar complaint two months earlier. Management defended 10bet's decision to cancel that wager prior to the match, saying that the line was temporarily moved the wrong way, opposite the changing market. The player and the book dispute whether the player bet the line in a window of a 30 seconds before the erroneous odds change was reversed.
5/11/2008 9:44:14 PM - Slow-paid Enterbet (SBR rating D) player receives $250; put on payment planThe player tells SBR he was asked not to disclose the terms of the payment plan but states he is finally receiving favorable results and expects to paid in full by the beginning of the NFL season. Enterbet management has not responded directly to SBR's inquiry regarding this player. The account holder told SBR he was originally told that payouts were stalled because he was a "sharp player" and Enterbet was a book that aimed to service recreational bettors. The user is owed over $5,000. | Initial reportPlayer: The gentleman Palbo, is telling me that I had been label a wise guy player. And because of that, I will be slow paid. He tells me that I will not see another payout before the start of next NFL season. Along with that, he has reduce my online wagers from as much as $2k, to $50.
5/13/2008 9:47:48 PM - Ebets enters the SBR rating guide at D-. Ebets is a Costa Rica-based sportsbook that uses the Sportsbook.com (SBR rating D-) hosting and service center. Ebets is currently calling players from customer lists to offer 25% bonuses. Bettors are advised to steer clear of the Sportsbook.com group which has scammed many players over the past year.
5/7/2008 2:12:00 PM - BetUS (SBR rating D+) informs player of $18,300 confiscationThe bettor made his first deposit of $1,000 in April which he lost. BetUs contacted him to give him a $100 bonus which he also lost. The player made a second deposit of $1,000 on April 18th. He then made winning parlay wagers that brought his account to $18,300. He was told by management that the BetUs credit card processor has informed them of a chargeback dispute with poker site, Ultimatebet, that it also services. The player claims BetUs told him in order to get a payout he would have to settle the dispute with Ultimatebet. The player sent Ultimatebet $2,000 which cleared the credit card dispute and reopened the account in good standing. After resolving the issue with Ultimatebet, BetUS told the player they are keeping his winnings. Player: On 4/10 i made a deposit of 1000, on 4/18 i made a deposit of 1000. I made a 5 team parlay on 4/18 - mets,nationals,brewers, cardinals -1 1/2, and indians that paid off around 13k...on the same day i made a 2 team parlay, indians -1 1/2 and whitesox -1 1/2 that paid off around 3k...(a few smaller bets also but not significant) the next day i went to withdraw and they froze my account...when they unfroze it for an hour a week later when i cleared up everything i made a few bets and won another 1600 mostly on the laker-nuggets game 3...On April 29th I spoke to Dan and he told me he is "confiscating my account", "we dont want your business" and he will reverse the 2 charges that i made BETUS
5/9/2008 11:32:49 PM - 10Bet (SBR C) unwilling to compensate player for canceled wagers10Bet management states that because the player's wagers were canceled before the game, and he had time to rebet them, the decision is within the rights of the book's terms of service. 10Bet believes the player was working with other books to manipulate the market for the low volume soccer league. 10Bet concedes that the matter was not due to a "typing mistake." 10Bet has been lowered from B- to C after the second complaint of canceling pending wagers on odds that were not "obvious or gross errors." SBR suggested 10Bet pay the player for equity lost on the canceled wagers compared with less advantageous odds available when his wagers were canceled. 10Bet will remain under review. | Forum discussion
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