12Bet confiscates bonus and 20% of player's winnings

11/25/2010 8:40:26 AM - 12bet (unrated) confiscates €449.30 from player. A player deposited €900 and received a €180 bet bonus. After the player completed his rollover, 12bet docked his account with the following explanation: 12bet: [quote]We regret to inform you that after a thorough...

12bet: [quote]We regret to inform you that after a thorough investigation, we have found sufficient proof that you had breached Clauses 2, 3 and 11 of our Bonus Promotion Terms and Conditions...However, after considering that you are a new member, we will only reclaim the actual bonus amount credited into your account amounting €180 and the 20% of your winning which is €449.30.[/quote]
The terms referenced by 12bet prohibit non-recreational play, and the usage of multiple accounts. No explanation was given to the player regarding which applied to him. SBR is following up on this
Posted originally: 2010-11-25 08:40:00